
OPERATIONAL
MODEL
Develop and implement an operational model (Processes, Organization and Systems) that supports the overall business strategy
Organization and governance models aligned with business objectives
- Simple, clear and unambiguous accountability allowing effective steering
- Flexible ‘lean and mean’ models that allow fast alignment in a changing business environment
- Focus on the development of core skills
- Advanced partnership capability allowing efficient and effective vendor management
Business processes that support effective and efficient delivery
- Focus on clients
- Clear understanding of core and non-core
- Core : maximize strategic impact by growing expertise internally
- Non-Core : maximize automation and leverage of external providers
Effective use of systems allowing to
- Run cost efficient operations
- Make informed decisions allowing to adapt fast to changing business requirements
- Leverage emerging technologies to achieve quantum leap competitiveness